Help Center
Everything you need to know about C2U HomeCare Services — answered with honesty and care.
Your Questions, Answered
Have more questions? We're always happy to talk — just give us a call at 850-254-1169.
We proudly serve Escambia, Santa Rosa, Okaloosa, and Walton Counties in Northwest Florida — including Pensacola, Milton, Gulf Breeze, Pace, Navarre, Fort Walton Beach, Crestview, Niceville, Destin, DeFuniak Springs, and surrounding communities.
Non-medical home care focuses on helping with daily living activities rather than clinical or medical treatment. Our caregivers assist with personal care, companionship, meal preparation, light housekeeping, transportation, medication reminders, and more — all in the comfort of home.
Yes! We accept Medicaid, VACCN (Community Care Network), and several private insurance companies. We encourage you to call us so we can verify your specific coverage and walk you through your options at no obligation.
Getting started is simple. Just give us a call at 850-254-1169 or fill out our contact form. One of our care coordinators will schedule a free consultation to learn about your loved one's needs and create a personalized care plan.
Absolutely. All of our caregivers go through a thorough screening process including background checks, reference verification, and training before they ever enter a client's home. Your loved one's safety and well-being is our top priority.
We work to accommodate your schedule and needs. Contact us to discuss the level of care you're looking for and we'll find a plan that works for your family.
We understand that needs change. Our care coordinators are available to help adjust your schedule. We ask for as much advance notice as possible so we can ensure continuity of care for your loved one.
What Families Are Saying
We are honored to serve families across the Florida Panhandle. Here is what they have to say.
I truly love this company and the way they go the extra mile for my husband's care. Whenever there's a scheduling issue due to doctor appointments, whether it's mine or his, they always find a way to accommodate us, even at the last minute. That level of support means everything to our family.
Mrs. Anita
Wife of client
The caregiver they provided is one of the most caring individuals I have ever had. It gives me peace of mind knowing my loved one is in such compassionate hands.
Mrs. Ann
Family member of client
The caregiver chosen for my husband was a perfect match. She is incredibly compassionate and patient, especially with his Alzheimer's, which can be very challenging. She is also a strong source of support for our family during this time. We also love that we have been with the same caregiver since we began services.
Mrs. Ruth
Wife of client
I love how this company is structured. I don't know of any other company that takes the time to truly understand a client's personality and behavior before starting services. Creating a care plan first gave me so much comfort and relief. I didn't have to worry about constantly explaining things to new caregivers. I would rate them an A+ company.
Mrs. Kathy
Family member of client
C2U HomeCare has been a blessing for our family. Our caregiver treats my mother with such warmth and respect — she looks forward to every visit.
Sarah M.
Daughter of client
From the very first call, the team made us feel heard and cared for. The matching process was thoughtful and our caregiver is absolutely wonderful.
James T.
Son of client
Professional, reliable, and genuinely caring. C2U gave us peace of mind knowing Dad is in great hands every single day.
Linda R.
Daughter of client
Call us anytime — our care coordinators are available 24/7.